Welcome to Kawa Kava. By accessing or purchasing from our website, attending our workshops, or visiting our cafés, you agree to the following terms and conditions. Please read them carefully.
Shipping & Delivery
•We currently ship within Oman only.
•Orders will be processed and shipped within 3–5 business days (excluding weekends and public holidays).
•Delivery times may vary depending on location and courier services.
Refund & Return Policy
•If you receive a damaged, incorrect, or defective item, you may request a refund or exchange within 3 days of delivery.
•Refunds are not available for:
•Used items
•Customized items
•Discounted items
•Missed workshops
•Approved refunds will be processed within 7 business days to your original payment method via Thawani.
•To request a refund, please contact us at:
📧 info@kawakava.com | 📞 +968 99077466
Café Experience & Products
•All food and beverages purchased in-store are non-refundable once consumed.
•We strive to ensure high quality, but if you encounter any issue, please bring it to the attention of our staff immediately.
Privacy Policy
•We respect your privacy. Any personal information you provide (such as name, email, phone number, or payment details) will be used only to process your order, contact you about your booking, or improve our services.
•We do not sell, trade, or share your personal data with third parties, except as required by law.